This privacy statement discloses the privacy practices of Charleston Tea Gardens, LLC, www.charlestonteaplantation.com and its parent company R.C. Bigelow, Inc., www.bigelowtea.com
-Exactly what personal information may be collected and by what means
-What personal information is gathered
-How this information is gathered
-How this information may be used, including, with whom, if anyone, it might be shared
-How you can access and, if necessary, change the personal information a company collects and maintains
-How a company ensures data security, quality, and integrity
-Where and how to ask questions or file complaints
Collection of Information
Charleston Tea Gardens, LLC and R.C. Bigelow, Inc. may request and collect information from you on a voluntary basis so that you can: (1) shop at our online store; (2) send us Web site feedback; (3) take a web survey; (4) receive special offers. The requested information may include personal information such as your name, e-mail address, phone number, home address. In addition, we may collect demographic information such as your age, gender and interests.
Visitors purchasing goods and services through our online store will need to provide a valid credit card number and expiration date, in addition to name, mailing address, telephone number and e-mail address.
Usage of Information
The information you submit to Charleston Tea Gardens, LLC and R.C. Bigelow, Inc. is used to improve the content of our Web page, customize the content and/or layout of our page for each individual visitor and to notify consumers about updates to our Web site. We may also use it to notify customers about advertising or promotional materials, including information about new products, special offers and information regarding orders they have placed on-line. We also use your personal information for our internal marketing and demographic studies, so we can constantly improve the products and services we provide you and to better meet your needs.
From time to time, we make the personal information (including email address, home address and telephone number) of those who access our site available to trustworthy third parties whose products or services we think you might find interesting. You can tell us not to share this information at any time by clicking here.
Opt-In/Accessing/Changing Your Personal Information
Charleston Tea Gardens, LLC and R.C. Bigelow, Inc. have an opt-in policy, where you choose whether to receive communications about our products and services and the products and services of our reputable third party partners. Your personal information is stored on our site's servers, and it is available for you to access at this link. At this page, you will be able to change/update/correct your personal information.
Safeguarding Your Personal Information
Charleston Tea Gardens, LLC and R.C. Bigelow, Inc. always use industry-standard encryption technologies when transferring and receiving consumer data. When we transfer and receive certain types of sensitive information such as financial information we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
Charleston Tea Gardens, LLC and R.C. Bigelow, Inc. do not sell products for purchase by children, and do not collect any information from children.
Questions and Complaints
Any questions or complaints about this privacy statement can be resolved by contacting R.C. Bigelow, Inc. online email firstname.lastname@example.org, by phone at 1-888-244-3569, or by writing R.C. Bigelow, Inc, P.O. Box 326204, Fairfield, CT, 06825.
Please note that this policy applies only to sites maintained by Charleston Tea Gardens, LLC and R.C. Bigelow, Inc, and not to web sites maintained by other companies to which we link.